I think it would be good to get to know the person or persons behind the online dating companies. It would give it a personal touch. I was a member on a dating site before and it was as if members were on their own. There was no active support and members had to help each other and fend for themselves with trial and error. This is not cool. It would be helpful to have all contact information displayed on the website, helpful articles, FAQ page and anything that will improve member's experience. What do you think?
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A Personal Touch
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